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 Game won't start up...

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aesdeeefjaykayel
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PostSubject: Game won't start up...   Sat Jul 30, 2011 3:36 pm

Hey~ So I'm having some issues starting up my game, and I was wondering if anyone here could help?

So here's the scoop:

Yesterday afternoon, I installed some new CC, but yesterday night, after I installed it all, my game was working just fine. So I don't think this is a CC issue...

Anyways, so then this morning, a notification popped up telling me to update my game, so I did. Right after it updated, it wouldn't load up, so I updated all of my mods, and hoped that that would do the trick. It didn't though. ):

Now, my launcher opens, and everything seems fine, but when I click the play button, my screen turns black, and my mouse is the blue, circular loading symbol. My game used to do this anyways, so I didn't really think anything of it, but it would always show the sims logo after a second or two and just load like normal from there. But now it just stays on the black screen with the loading circle, and doesn't go anywhere from there. I've tried waiting, but nothing changes, and according to task manager, the game's not responding. I also tried running the game without cc, and the same thing happened. ):

Any ideas?
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j i l l i e<3
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PostSubject: Re: Game won't start up...   Sat Jul 30, 2011 3:39 pm

First off have you tried deleting your Caches?
Secondly, have you tried running your game straight vanilla right after you updated? Meaning removing all your mods/CC and deleting your Caches, then loading up.
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aesdeeefjaykayel
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PostSubject: Re: Game won't start up...   Sat Jul 30, 2011 3:45 pm

j i l l i e<3 wrote:
First off have you tried deleting your Caches?
Secondly, have you tried running your game straight vanilla right after you updated? Meaning removing all your mods/CC and deleting your Caches, then loading up.

I'm assuming you don't mean my internet cache, but I wasn't aware that there was a cache for the sims game? Give me a sec and I'll see if I can find it real quick...
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PostSubject: Re: Game won't start up...   Sat Jul 30, 2011 3:49 pm

Yupp there are Caches in the game. You should locate them by..

My Documents\EA\The Sims 3

And you can delete..

CASPartCache
compositerCache
scriptCache
simCompositorCache

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aesdeeefjaykayel
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PostSubject: Re: Game won't start up...   Sat Jul 30, 2011 3:51 pm

I just found them, thank you so much~ (:

Also, there are a lot of files with long names that begin with "Script Error" and a few that begin with "xcpt". Are those relevant? The xcpt ones seem normal, but anything beginning with "Script Error" doesn't sound good...
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PostSubject: Re: Game won't start up...   Sat Jul 30, 2011 3:59 pm

So, I just cleared the cache, totally removed all my CC, and still nothing. Just a black screen.
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PostSubject: Re: Game won't start up...   Sat Jul 30, 2011 4:00 pm

aesdeeefjaykayel wrote:
I just found them, thank you so much~ (:

Also, there are a lot of files with long names that begin with "Script Error" and a few that begin with "xcpt". Are those relevant? The xcpt ones seem normal, but anything beginning with "Script Error" doesn't sound good...


those come up every time ur game fails to start up or errors out, You can delete the xcpt thingys
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aesdeeefjaykayel
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PostSubject: Re: Game won't start up...   Sat Jul 30, 2011 4:02 pm

Bliss wrote:

those come up every time ur game fails to start up or errors out, You can delete the xcpt thingys

Will do~
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PostSubject: Re: Game won't start up...   Sat Jul 30, 2011 4:08 pm

Uhhm do you have an account at MTS? If you do there is a Crash Analyzer, that will tell you what's wrong with your game. It will also send you to a link on how to fix it. ( I'll go find it for you)

I have a feeling that it's your DEP thats causing the crash, since that's what happened to me when I installed Generations and patched.

edit: Here it is...
[You must be registered and logged in to see this link.]
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PostSubject: Re: Game won't start up...   Sat Jul 30, 2011 4:14 pm

j i l l i e<3 wrote:
Uhhm do you have an account at MTS? If you do there is a Crash Analyzer, that will tell you what's wrong with your game. It will also send you to a link on how to fix it. ( I'll go find it for you)

I have a feeling that it's your DEP thats causing the crash, since that's what happened to me when I installed Generations and patched.

edit: Here it is...

Yep, I've got a MTS account, and I'll go check it out. Thanks for the link~ (:
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PostSubject: Re: Game won't start up...   Sat Jul 30, 2011 4:24 pm

Okay, so maybe I'm just being stupid, but nothing's showing up in the Crash Log Analyzer. Although when I get the game to close, it's because I have to physically end the system process, because even though it's "not responding" It'll just stay up on my screen forever until I close it. So it isn't exactly...crashing I guess? Am I making any sense?
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PostSubject: Re: Game won't start up...   Sat Jul 30, 2011 4:35 pm

Ahh I see what you mean. Those Script Errors that you deleted, would be what the Crash Analyzer would have read from.

Uhmm have you tried opening the game NOT using the Launcher?
If you go C:\Programs\EA\ *Your Latest EP/SP*\ Game\Bin\TS3EP##.exe*

*Double click on that Application. Where the "#" are should be what ever EP number you're using.
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PostSubject: Re: Game won't start up...   Sat Jul 30, 2011 4:42 pm

j i l l i e<3 wrote:
Ahh I see what you mean. Those Script Errors that you deleted, would be what the Crash Analyzer would have read from.

Uhmm have you tried opening the game NOT using the Launcher?
If you go C:\Programs\EA\ *Your Latest EP/SP*\ Game\Bin\TS3EP##.exe*

*Double click on that Application. Where the "#" are should be what ever EP number you're using.

Just tried it and got the same black screen...
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PostSubject: Re: Game won't start up...   Sat Jul 30, 2011 4:43 pm

I get the black screen too sometimes but i have wait 30 seconds or so and it eventually starts up...

I would use the way jillie mentioned tho

the launcher = fail
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PostSubject: Re: Game won't start up...   Sat Jul 30, 2011 4:48 pm

Bliss wrote:
I get the black screen too sometimes but i have wait 30 seconds or so and it eventually starts up...

I would use the way jillie mentioned tho

the launcher = fail

Yeah, I used to get it for a few seconds too right before my game loaded, but now it just never goes away.

I'm gonna try to restart my computer...Who knows, maybe that'll help.
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PostSubject: Re: Game won't start up...   Sat Jul 30, 2011 4:55 pm

possibly
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PostSubject: Re: Game won't start up...   Sat Jul 30, 2011 4:59 pm

Knock on wood, but that actually seemed to do the trick...My neighborhood is loading up right now. (:
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PostSubject: Re: Game won't start up...   Sat Jul 30, 2011 5:09 pm

YAY!!!!!!!!!!!!!!!!!!!!!!
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PostSubject: Re: Game won't start up...   Sat Jul 30, 2011 5:18 pm

And it's all loaded up now! :D Thanks so much, both of you, for all your help! (:
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PostSubject: Re: Game won't start up...   Sat Jul 30, 2011 5:34 pm

Yay! So glad everything worked out for you!
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